The CRA has announced on their webpage that their call centre is now open:
The Charities Directorate call centre has resumed its operations in order to address any questions you may have. The hours of operation are Monday to Friday (except statutory holidays) between 9 am and 5 pm, local time at 1-800-267-2384. We are working towards a gradual resumption of other services, such as online registrations, while audit activities continue to be suspended until further notice.
This will be very helpful for registered charities. Keep in mind many registered charities will need to join the CRA MyBA system if they wish to access the wage subsidy from the Federal government. If you have problems getting into the MyBA system you can also call the Charities Directorate call centre. Typically there is only a 2-4 minute wait to speak to CRA but it may longer during the pandemic.
Related Posts
July 29, 2021
“Confidence in charity leaders has fallen sharply over the last two decades – what does that mean for the sector?”
In this excellent article by Steven Ayer, he writes that confidence in the charity sector has fallen considerably over the last two decades. The…
July 29, 2021
Grantmaking in Canada can be improved immensely but eliminating structured arrangements is dangerous and a red herring to the real problems with our sector
With respect to a recent bill passed by the Senate, but not the House of Commons, relating to structured arrangements/direction and control we have…
July 28, 2021
Canadian Federal Pre-Budget Consultation for 2022 Federal Budget
The Standing Committee on Finance (FINA) has launched its annual Pre-Budget Consultations for the 2022 Federal budget. If you wish to make a written…